Privacy Policy

Augeo Privacy Policy

The incentive program is administered by Augeo Affinity Marketing, Inc.

Augeo is dedicated to respecting and defending your personal privacy. This privacy policy explains how we collect, share, use, and protect information when you visit or use sites associated with this program.

Please read this notice carefully to understand what we do and how we collect, share and protect your personal information.  As you review this privacy policy, here are a few general principles to keep in mind:

  • Our online services are not intended for children under 13. We do not knowingly collect personal information from or market our products and services to children under 13.
  • As a member or user of an Augeo product or service, we will use and share the information that we collect from or about you in accordance with the details below which offers you certain choices with respect to the use and sharing of your personal information.

Information we collect

Personal Information

We may collect personal information from or about you including but not limited to your name, portal login credentials, email address, mailing address, telephone number, transaction and experience information details.  

Other Information
In addition to the personal information described above, we may collect certain information about your use of our online services.  For example, we may capture the IP address of the device you use to connect to the online service, the type of operating system and browser you use, and information about the site you came from, the parts of our online service you access, and the site you visit next. Augeo or our third-party partners may also use cookies, web beacons or other technologies to collect and store other information about your visit to, or use of, our online services.  In addition, we may later associate the usage and other information we collect online with personal information about you.

Additional Sources of Information
We may also collect information about you from additional online and offline sources including from co-branded partner sites or commercially available third-party sources. We may combine this information with the personal and other information we have collected about you under this Privacy Policy.

Use of Information

We use the information discussed above in a number of ways, such as:

  • Processing reward or redemption transactions;
  • Verifying your identity (such as when you access your account information);
  • Preventing fraud and enhance the security of your account or our online services;
  • Responding to your requests and communication with you;
  • Reporting program activities to our client program owners;
  • Managing your program preferences;
  • Performing analytics concerning your use of our online services, including your responses to our emails and the pages and advertisements you view;
  • Providing you tailored content and marketing messages on behalf of our clients and partners;
  • Monitoring our site or portal performance;
  • Operating, evaluating and improving our business (including developing new products and services; improving existing products and services; performing data analytics; and performing accounting, auditing and other internal functions);
  • Complying with and enforcing applicable legal requirements, relevant industry standards, contractual obligations and our policies; and
  • For any other purposes that we may specifically disclose at the time you provide or we collect your information.

We may also use data that we collect on an aggregate or anonymous basis (such that it does not identify any individual customer) for various business purposes, where permissible under applicable laws and regulations.

Disclosure of Information

Augeo may share the information we collect from and about you with our affiliates and other third parties.  For example, we may share your information with:

  • Augeo third-party service providers like merchandise reward fulfillment, travel fulfillment and mailing service suppliers;
  • Augeo affiliated websites and businesses in an effort to bring you improved service across our family of products and services, when permissible under relevant laws and regulations;
  • Other companies to bring you co-branded services, products or programs;   
  • Third parties or affiliates in connection with a corporate transaction, such as a sale, consolidation or merger of Augeo businesses; and
  • Other third parties to comply with legal requirements such as the demands of applicable subpoenas and court orders; to verify or enforce our terms of use, our other rights, or other applicable policies; to address fraud, security or technical issues; to respond to an emergency; or otherwise to protect the rights, property or security of our customers or third parties.

Where appropriate, we will limit sharing of your information in accordance with the choices you have provided us.  We may share anonymous or aggregated information with third parties to help deliver products, services, and content that are tailored to the users of our online services and for other purposes.

Understanding Cookies, Web Beacons and Other Tracking Technologies

We, or our service providers, and other companies we work with may deploy and use cookies, web beacons, local shared objects and other tracking technologies for various purposes, such as fraud prevention and monitoring our advertising and marketing campaign performance. Some of these tracking tools may detect characteristics or settings of the specific device you use to access our online services.

“Cookies” are small amounts of data a website can send to a visitor’s web browser.  They are often stored on the device you are using to help track your areas of interest.  Cookies may also enable us or our service providers and other companies we work with to relate your use of our online services over time to customize your experience.  Most web browsers allow you to adjust your browser settings to decline or delete cookies, but doing so may degrade your experience with our online services.

Clear GIFs, pixel tags or web beacons—which are typically one-pixel, transparent images located on a webpage or in an email or other message—or similar technologies may be used on our sites and in some of our digital communications (such as email or other marketing messages).  They may also be used when you are served advertisements or you otherwise interact with advertisements outside of our online services.  These are principally used to help recognize users, assess traffic patterns and measure site or campaign engagement.

Local Shared Objects, sometimes referred to as “flash cookies” may be stored on your hard drive using a media player or other software installed on your device.  Local Shared Objects are similar to cookies in terms of their operation, but may not be managed in your browser in the same way. 

Online advertising

You may see advertisements when you use some of our online services.  These advertisements may be for our own products or services or for products and services offered by third parties.  Which advertisements you see is often determined using the information we or our affiliates, service providers and other companies that we work with have about you, including information about your relationships with us (e.g., types of accounts held, transactional information, location of activity).  To that end, where permitted by applicable law, we may share with others the information we collect from and about you.

Online behavioral advertising (also known as “OBA” or “interest-based advertising”) refers to the practice of collecting information from a computer or device regarding a visitor’s web-browsing activities across non-affiliated websites over time in order to deliver advertisements that may be of interest to that visitor based on their browsing history. Through OBA, we hope to deliver advertisements that are most likely to be of interest to you using information about your other web-browsing activities (e.g., the web pages you visit, search terms you enter, and the way you move through our online services on your computer or device) or your personal profile (e.g., demographic or location information).  Certain companies we work with may set cookies and use related tracking technologies, such as the clear GIFs discussed above, throughout our online services or in our communications to support these OBA efforts.  If you do not want your information collected and used by the companies we work with for OBA purposes, you can opt out of this form of OBA by following the instructions in the next section.

Linking to Third-Party Websites

Augeo may provide links to websites that are owned or operated by other companies ("third-party websites").  When you use a link online to visit a third-party website, you will be subject to that website’s privacy and security practices, which may differ from ours. You should familiarize yourself with the privacy policy, terms of use and security practices of the linked third-party website before providing any information on that website.


The security of your information is our top priority.  We use reasonable physical, electronic, and procedural safeguards that comply with federal standards to protect and limit access to personal information.  Augeo is actively monitoring our systems and your account for suspicious or fraudulent activity.

Managing employee conduct

Our General Standards of Conduct expresses our absolute commitment to integrity, our related values and ethical standards, and the associated business conduct we expect from all our employees. These standards include specific guidelines about how employees must safeguard confidential information, including our customers’ data.

Regulatory Compliance

Augeo maintains compliance with all required data protection regulations that apply to the information systems and data we collect.  Augeo both internally and through a third party regularly validate our security, operational and business practices.

Online Security

Augeo uses at minimum 128-Bit Encryption when you access your accounts and perform transactions on our portals.  Look for website to start with https:// or have a lock symbol. 

Augeo regularly tests the web security of our sites and products.

Session timeouts are enforced after several minutes of inactivity.  To ensure your security we ask that you re-enter your User ID and password to resume your activity.

Fraud Monitoring

Augeo continuously monitors the registration, login and activities of accounts to detect fraudulent or unauthorized use of your account.

What can you do to help?

  • Help protect yourself by keeping your operating system, browser and anti-virus software up-to-date so you'll have the latest security enhancements.
  • Regularly monitor your account for suspicious activity.
  • Watch out for phishing emails. Use caution when opening links or attachments in emails that you are not expecting.
  • Used strong passphrases and change them frequently.
  • Use safe practices when on social media.
  • If you have questions for how to protect yourself, visit the Federal Trade Commission Consumer Information site.

Please note that information you send to us electronically may not be secure when it is transmitted to us.  We recommend that you do not use unsecure channels to communicate confidential information to us.

Controlling Your Personal Information

Below describes the purposes for why Augeo shares information and if you can limit that sharing.

Reasons we can share your personal information

Does Augeo share?

Can you limit this sharing?

For our everyday business purposes – such as to process your redemption or purchase transactions, maintain your account(s) or other Augeo program management items.


No, to limit this sharing one must no longer be a member of the Augeo platform.

Responding to court orders, law enforcement and legal investigations.



For our marketing purposes - to offer our products and services to you on behalf of our clients.



For our affiliates' everyday business purposes – to support Augeo products and services.


No, to limit this sharing one must no longer be a member of the Augeo platform.


Updating Your Information

Keeping your account information up-to-date is very important.  You may review, or update certain account information by logging in and accessing your profile depending on the Augeo product or service portal used. If you cannot change the incorrect information online, or you prefer to request changes offline, please use the “Know Your Recourse” section below. 

Opting Out of "Online Behavioral Advertising" (OBA)

There are two (2) ways that you can opt out of OBA from certain Augeo ads on third-party websites. One way is through the cross-industry Self-Regulatory Program for Online Behavioral Advertising(Opens Overlay) managed by the Digital Advertising Alliance (DAA). To opt out of OBA, please click on the following link and follow the instructions: Overlay). Another way to opt out of OBA is by clicking on the Advertising Options Icon featured on certain Augeo ads on third-party websites. When clicked it (i) describes the collection and uses of data gathered at the relevant third-party website and (ii) provides a way for you to opt out of data collection and use by the third parties listed for the purposes of OBA.  If you choose to opt out, our service provider will communicate your opt out election to the relevant third-party advertising partners and a cookie will be placed on your browser indicating your decision to opt out.

Bear in mind that because cookies are stored by your browser, if you use different browsers on your computer, or multiple computers and devices that have browsers and you do not wish to have cookies collect information for OBA purposes, you will need to opt out of OBA from each browser on each of the computers and devices that you use.  Please note that even if you opt out of OBA, you may still receive advertisements from us; they just won’t be customized based on your web-browsing activities on third-party websites.

Knowing your recourse

If you believe we haven’t complied with the Augeo Privacy Policy regarding how we use your personal information, if you believe we’ve given you inaccurate information or if you would like to use your right to change or limit the user of your personal information or have any privacy concerns. Please contact us by submitting this form or emailing

Revisions to this Online Privacy Policy

We may change this Online Privacy Policy from time to time.  When we do, we will let you know by appropriate means such as by posting the revised policy on this page with a new “Last Updated” date.  Any changes to this Online Privacy Policy will become effective when posted unless indicated otherwise.

Last Updated December, 2017